Robert Andrews
5894 southern province, Boston
Near merry lane
Home: 45698-45897-3235
Cell: 002556-7895-1587
Email: Robert.andrew@gki.co
Career objective :A skilled and experienced telemarketing professional with more than five years of experienced in the mentioned position. Exposed to diverse business organizations dealing with different service and products. Looking for a challenging position in an organization to utilize my skills and knowledge.
Areas of Interest :
- Good communication and supervisory skills
- Proficient in Microsoft Office, Word and Excel
- Possess good management skills
- Extensive knowledge of developing scripts and promotion product
- Possess excellent phone etiquettes
- Ability to work under pressure
Professional Experience:
ABC Network & Enterprises, Marytown, BC
20XX till date
Telemarketing manager
- Implemented strategic business plans and set sales targets
- Responsible for hiring, training and supervising over fifty telesales representatives
- Handled the tasks of designing and executing quality standards to improve call quality
- Responsible for establishing sales goals and objectives of the organizations
- Conducted meetings with branch telesales managers
- Performed inventory control to prevent fraud and loss
ATRD Business associate & Co, Marytown, BC
19XX to 20XX
Telemarketing Representatives
- Responsible for preparing presentations about the products and services
- Conducted market research to obtain potential customers
- Handled customer queries about service, product and price
- Maintained record of orders and customer contacts
- Confirmed orders with field representatives
- Responsible for follow-up on existing quotes
Professional Achievements:
- Awarded telesales person of the year, 20XX
- Increased sales by 98% within two months
Educational summary:
Bachelor of Arts in Business administration, Daffodils College, 19XX
Master of Arts in Marketing, University of Marytown, BC 19XX
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